Five Star Moving and Storage, Inc Reviews

Moving From Burbank, CA to Lemoore, CA · 2 Bedroom

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"Your 2 guys were awesome!!! They really didn’t stop."

Moving From Los Angeles, CA to Long Beach, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

Moving From Los Angeles, CA to Los Angeles, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 4/5

Moving From Los Angeles, CA to Los Angeles, CA · 1 Bedroom, Small

Communication: 3/5Professionalism: 3/5Service Quality: 4/5

"well done"

Moving From Los Angeles, CA to Santa Monica, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"My experience with 5 Star Moving + Unpakt was super smooth, I highly recommend. The movers got all the info they needed from Unpakt, making the move basically painless: arrived when they said they would, assessed the situation and didn't waste time, and helped me out wherever they could. My movers, Max and Aza, were wonderful - polite and respectful."

Moving From Los Angeles, CA to Los Angeles, CA · Just a few items

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"Team worked very well and professional, they went beyond and above to meet customer ‘s needs without hesitation. We are extremely satisfied with 5 Star Moving’s service and will use them again and will recommend to friends and neighbors"

Moving From Irvine, CA to Huntington Beach, CA · 4 Bedroom

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"The two movers were wonderful. Would be happy to haven on another move."

Moving From Los Angeles, CA to Los Angeles, CA · Studio

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"Great movers. Very courteous, prompt, and kept in good communication throughout the move."

Moving From Los Angeles, CA to San Francisco, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 4/5

"The only positive was that the two movers seemed pretty careful with the furniture. Otherwise, these guys were a complete disaster. First, I had no confirmation from the movers, despite emailing and leaving a phone message. I had to call three times before I was able to speak with someone-and he seemed surprised frankly, about the scheduled move through Unpakt. On move day, two men got out of an old truck with a handwritten sign attached to the truck door, which said 5 Star Moving. They had regular street clothes on, were very unkempt in appearance, and smelled like body odor, which only worsened throughout the SIX HOURS it took to move a 1 bedroom apartment. Once they got to our new apartment, one of the guys asked to use our bathroom, and peed all over the toilet seat and floor, and left a wet sink and water all over the counter. They were extremely slow, which I wouldn’t of minded entirely, if I hadn’t felt like they were extremely disrespectful of our space. They spoke very little English as well, which again, I don’t mind if there is an attempt to communicate. There was no attempt by these guys to communicate save grunting and scratching their balls. The whole experience was just disgusting and left me feeling like I needed to wash everything I could, and Lysol everything I couldn’t."

Moving From Pasadena, CA to Los Angeles, CA · 1 Bedroom, Small

Communication: 1/5Professionalism: 1/5Service Quality: 1/5

"My movers were on time- in fact, they called to see if I was available early. They were quick, professional and friendly. The entire move from one apartment to another was done in less than three hours. They took care of wrapping up expensive items and fragile items were handled with care. I would happily use five star moving again."

Moving From Los Angeles, CA to Los Angeles, CA · Studio

Communication: 5/5Professionalism: 5/5Service Quality: 4/5

Moving From Los Angeles, CA to Los Angeles, CA · Studio

Communication: 4/5Professionalism: 4/5Service Quality: 4/5

"5 Star Moving was great! I am very happy that I used Unpakt and selected 5-Star Moving. They are real professionals."

Moving From Los Angeles, CA to Rosemead, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

Moving From Torrance, CA to Los Angeles, CA · 2 Bedroom

Communication: 5/5Professionalism: 4/5Service Quality: 5/5

"Very professional and fast, I have no complaints with their service."

Moving From Los Angeles, CA to Los Angeles, CA · Studio

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"They were great! Friendly and good communicators."

Moving From Los Angeles, CA to Los Angeles, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 4/5

"Movers were extremely professional and quick. They did great work, required very little guidance, they seemed to intuitively know what to do. I haven't finished unpacking, but I'm pretty sure everything arrived undamaged in any way. They treated my stuff with a lot of respect. The move would have taken me an entire day, they had me done in 2 hours time. I highly recommend them."

Moving From Los Angeles, CA to Los Angeles, CA · Studio

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

Moving From Los Angeles, CA to Fullerton, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

Moving From Los Angeles, CA to Los Angeles, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

Moving From Santa Monica, CA to San Diego, CA · 2 Bedroom

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

Moving From Los Angeles, CA to Los Angeles, CA · 1 Bedroom, Small

Communication: 4/5Professionalism: 5/5Service Quality: 5/5

"5 Star Moving's team was great! Both Mike and Mike made my moving experience as easy as possible. I would highly recommend any friends and family to use them for their move."

Moving From Los Angeles, CA to Los Angeles, CA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"They were absolutely amazing. Seriously SO fast. I was blown away by how simple and easy this move was. Last time we moved with a different company it twice as long (maybe longer) for the same amount of stuff. They were professional, and very nice! Highly highly recommend."

Moving From Los Angeles, CA to Los Angeles, CA · 2 Bedroom

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"5 Star Movers were friendly, fast, polite and professional. I recommend them highly."

Moving From Los Angeles, CA to Los Angeles, CA · Studio

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"Prompt, professional, jovial. Great guys and painless move."

Moving From Los Angeles, CA to Los Angeles, CA · Just a few items

Communication: 5/5Professionalism: 5/5Service Quality: 5/5