Move U Reviews

"Move U did not show up. Did not answer the phone. Did not respond to emails. We were left high and dry on moving day and had to pay exorbitant rates for a day of mover in order to get out of our apartment."

Moving From Queens County, NY to Miller Place, NY · 1 Bedroom, Small

Communication: 1/5Professionalism: 1/5Service Quality: 1/5

"Terrible Experience - Ghosted on Moving Day! MOVEU was a complete nightmare. They completely ghosted us on moving day, leaving us stranded with no movers in sight. We tried calling countless times, but no one answered or responded to our messages. We were left in a lurch, scrambling to find another moving company at the last minute, which was both stressful and costly. The lack of communication and professionalism is appalling. Do yourself a favor and steer clear of MOVE U—they’re unreliable and a total waste of time!"

Moving From New York, NY to New York, NY · 1 Bedroom, Small

Communication: 1/5Professionalism: 1/5Service Quality: 1/5

"You are the absolute worst. No one ever showed up. No one answered the phone from your system or from the moving company - Move U. I left a message and a email and never got a response from you."

Moving From Suffern, NY to New York, NY · One Item

Communication: 1/5Professionalism: 1/5Service Quality: 1/5

"The movers were great once they arrived. The one problem was a 2 hour delay because they didn't have the COI ready, even though I'd paid for it as an extra service and sent them a sample COI. But aside from that, they were professional."

Moving From Kings County, NY to Storage · 1 Bedroom, Small

Communication: 3/5Professionalism: 3/5Service Quality: 1/5

"Company forced us to reschedule to following day for. 10% discount. Alternative was cancelling the move and receiving a refund. Also I thought I ordered boxes to be brought by movers, but company said I did not."

Moving From New York, NY to New York, NY · Studio

Communication: 3/5Professionalism: 3/5Service Quality: 2/5

Moving From New York, NY to Greenlawn, NY · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"Everyone was professional, fast and super nice. I'd recommend!"

Moving From Brooklyn, NY to Queens, NY · 2 Bedroom

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"Movers arrived on time & got everything done extremely fast & efficiently. Great value for the price of the move! Super satisfied!"

Moving From South Brunswick Township, NJ to New York, NY · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"Completely unprofessional service. The move happened on Thursday 18th of October, the crew damaged one of my furniture and I am still waiting for the claim form from the company in order to commence the claim process. The crew left rubbish in the common areas of the destination building. (I have sent photo for it) The crew poluted my toilet cabinet in the destination apartment. (I have sent photo for it)"

Moving From New York, NY to New York, NY · 1 Bedroom, Small

Communication: 1/5Professionalism: 1/5Service Quality: 1/5

"They were a fantastic team! They made my move so easy. Great team, very friendly and fast! I would highly recommend them to anyone planning a move!)"

Moving From Brooklyn, NY to Brooklyn, NY · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"They were great! Efficient, flexible and friendly"

Moving From Queens, NY to Troy, NY · 2 Bedroom

Communication: 5/5Professionalism: 4/5Service Quality: 5/5

"I didn't notice until I started unpacking, but they have subtly damaged so much of my property (lamp, desk chair, lamp, wine glass, etc...) Unfortunately, some of my furniture and pieces are not cheap pieces of items and compared to my previous movers through Unpakt, they skipped on wrapping furniture and protecting my goods. The move in the end was WAY more expensive than I thought it was going to be."

Moving From Queens, NY to Queens, NY · Studio

Communication: 2/5Professionalism: 2/5Service Quality: 3/5

"Professional team and overall great experience. Movers came on time and were able to pack and load the truck in half a day even though I underestimated my inventory. Items were delivered safely to my new place and distributed to different rooms for an easy unpacking process. No damages noticed, very polite and nice crew, price was exactly what I expected it to be (no surprises). In my book - that is how a great move should look like. Thank you Move U!"

Moving From New York, NY to Cresskill, NJ · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"The movers were very professional and took great care in moving my furniture. The movers made sure that everything was packed appropriately before moving my stuff. Additionally they were on time."

Moving From Port Washington, NY to New York, NY · Just a few items

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"These guys were great- very professional and they got the job done super quick. Would totally recommend!"

Moving From Queens, NY to Jersey City, NJ · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"Very professional, efficient, and friendly!"

Moving From New York, NY to Brooklyn, NY · Studio

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"The Move U users were helpful, thorough, and careful with my belonging, making what could have been a stressful process very simple. I was especially impressed with their professionalism in managing delicate antique furniture and handling our unexpectedly large number of boxes. They were funny, efficient, and I would definitely hire them again."

Moving From Staten Island, NY to Ware, MA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"On time...everything wrapped and packed nicely....quick and efficient moving....highly recommended"

Moving From Brooklyn, NY to Elmont, NY · 3 Bedroom

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

Moving From New York, NY to Freeport, NY · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5

"They weren't too particular about the inventory; I had forgotten to list a piece of furniture but they didn't mind. Everything was well-packed and made it to my new place; nothing was broken."

Moving From Brooklyn, NY to Brooklyn, NY · Studio

Communication: 4/5Professionalism: 4/5Service Quality: 4/5

"Our movers were very quick, polite, and friendly. I'm happy with my experience."

Moving From Queens, NY to New York, NY · 2 Bedroom

Communication: 5/5Professionalism: 5/5Service Quality: 4/5

"I was really hesitant at first since there were not many reviews. However I am glad that I took the service. It went very very smooth. They came on time and done their job very carefully and professionally. I didn't get much time to pack my fragile items carefully and was worried that it might get damaged since it was a long distance move from NJ to GA. To my surprise , not a single item was damaged. Very good service . A+++"

Moving From Wayne, NJ to Marietta, GA · 1 Bedroom, Small

Communication: 5/5Professionalism: 5/5Service Quality: 5/5